The Challenge
Access is the product
Patients message directly and expect an answer, which is the whole reason they joined.
Everything lands on one small team
Messages, referrals, outside record requests, and lab results arrive with no billing department to absorb them.
Renewals and contracts come due
Membership renewals and employer contract reporting add work no one owns.
RCM tools do not cover it
None of this is revenue cycle work, so no existing tool touches it.
Clinicians absorb the overflow
It falls on the people who are supposed to be practicing medicine.
Capabilities
Works inside your systems
Healthflo operates the software the way your staff does, integrating via APIs and agentic browsing.
Completes tasks autonomously
Escalates only what matters to your team, autonomously completes the rest.
Customized to how you operate
Every organization's admin is different, no changing internal processes.
How it works
01
Demo.
Your workflows, customized from the Healthflo marketplace.
02
Configure & Train.
Your EHR, your clearinghouse, your accounting system, your rules.
03
Go Live.
Your processes on autopilot, with a human in the loop.
Security
- HIPAA Compliant
- Signed BAA
- Access logged
- Encrypted at rest and in transit
- No clinical workflows